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Passionate about not-for-profit programs: Empower people and commit my work life to a cause that means something to others, that helps the underprivileged, and contributes to humanity one individual or one community at a time. ~ E. Sweeney

Q U A L I F I C A T I O N S H I G H L I G H T S

Resourceful and hardworking professional, positioned to leverage administrative, customer service, reception, assistant management experience, and academic preparation to contribute to not-for-profit organizations and human services. Computer Literate: MS Word, MS Outlook, and Windows XP.

*** Administration & General Office: Organized, analytical, and proactive with experience in fast-paced environments. Prioritizing, multitasking, file management, reception, mathematical calculations, data entry, paperwork screening, staff scheduling, account opening /closing, report generation, and collections. 

*** Customer Service: Friendly, professional, and astute with demonstrated ability to problem solve, appease customers, take charge during high-pressure situations, reach conclusions to exceed expectations and promote a favorable facility image. 

*** Social Work / Academic Preparation: Enrolled in an AAS Degree in Human Services with completed courses in Social Welfare Institutions, Intro to Social Work, Intro to Sociology, Intro to Psych, and Abnormal Psychology.


*** Long-range Goals: Determined to pursue a BSW Degree with focus on family services, counseling, social services, social work, behavioral health, mental health, and at-risk youth. 

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E D U C A T I O N 
Associate of Applied Science Degree in Human Services 
Bronx Community College, expected graduation: 2008

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E M P L O Y M E N T

WACHOVIA BANK, New York, NY, (2007to Present)
Lead Teller

JP MORGAN CHASE BANK, New York, NY (2005 to 2007)	
Client Associate

CORPORATE OFFICE, Lucille Roberts, New York, NY (2004 to 2005)
Customer Service Representative

THE AMERICAN MUSEUM OF NATURAL HISTORY, New York, NY (2003 to 2004)	
Customer Service Representative

NEW YORK SPORTS CLUB, New York, NY (1999 to 2002)
Front Desk Manager